Support
SiteReportKit Support
Need help with punch list reports, snagging reports, issue photos, PDF exports, CSV registers, or project archives? Send a message and include your app version, device model, iOS version, and a short description of what happened.
Contact
Email hello@sitereportkit.com.
Billing And Purchases
- SiteReportKit does not require an account or demo login for the current offline-first app.
- The free app lets you create unlimited local reports and previews, with 3 watermarked PDF/CSV file exports included. SiteReportKit Pro is a one-time App Store purchase for unlimited clean exports, watermark removal, and custom branding.
- Use Restore in the Pro dialog to restore a previous non-consumable purchase made with the same Apple ID.
- App Store purchases, receipts, refunds, and charge issues are handled by Apple. If a purchase does not unlock after Apple confirms it, email support with your app version, device model, iOS version, and the approximate purchase time.
- Project records, photos, signatures, PDFs, CSV files, and archives remain local unless you choose to export or share them.
Common Workflows
- Create a project with client, site, inspector, branding, paper size, report type, and disclaimer details.
- Add issues with area, trade, severity, assignee, due date, notes, and photo evidence.
- Use photo markup and captions to clarify defects, punch items, snagging items, or closeout evidence.
- Export full reports, contractor action lists, closeout reports, CSV registers, and project archives.
Sample Files
You can review sample outputs from the product site: sample snagging report, contractor action list, and issue register CSV.